The balanced scorecard (BSC) is a management system and structured report that aligns your company’s strategy with your tactical activities. Learn about our premium resource and portfolio management platform, 10,000ft by Smartsheet. A balanced scorecard helps you link your vision to your practices, and standardizes the way you achieve your objectives throughout your organization. C'est, selon les auteurs Robert Kaplan et David Norton, un système global de clarification et de formalisation de la stratégie des organisations afin de la déployer et de la mettre en oeuvre plus efficacement. Even though each scorecard is unique, you can choose to start with a template or design your own BSC from scratch. Balancedscorecard.org also keeps a running list of commercial and nonprofit adopters of the BSC. Voir le guide pour construire un Balanced Scorecard + exemples . Ideally, you should choose a software system that you can update easily and regularly and that your BSC users have access to. Balanced scorecards for public and government organizations start with the organization’s mission and vision and then proceed first through the customer perspective. Once you have completed this highest level, however, you need to cascade it down through all of your business units. The first BSC incorporates a strategy map in the left portion, which outlines the main and lower-level objectives. The customer indicators you’ll find below are an example of those that you’d find in any business, while the internal processes indicators are usually highly specialized. Mit Excel lassen sich die Kennzahlen aus der Balanced Scorecard anschaulich darstellen. Part of the benefit of having a scorecard is that you will design it yourself. The scorecard also includes the reporting frequency, along with a budget for the proposed projects. This guide wraps up our series on the balanced scorecard by explaining what the balanced scorecard is and why you should design one. This template is suitable for businesses that need a basic template to get started with the balanced scorecard concept. A way to link vision to goals to measures and targets. Download Balanced Scorecard for Healthcare Example - Excel. Lean Six Sigma Templates
By 2004, almost 60 percent of businesses worldwide had implemented the BSC. To be successful, companies need to measure and monitor four key performance indicators: The balanced scorecard helps to link the corporate vision to short-term objectives, measures and targets for improvement. Sample Balanced Scorecard Excel Download. The development of your company’s BSC does not happen magically or in a vacuum. Enter your objectives, KPIs, targets, and initiatives in each of the four perspectives. With so many different management techniques and methodologies, deciding where to start can be overwhelming. Reward employees based on results of Key Performance Indicators. There is also room to add budget information for your projects. (The ones listed below are examples. For all four perspectives, you should follow a series of loose steps. A Balanced Scorecard in Excel which shows a measured view of financial, operational, staffing and customer metrics. Enter your objectives, KPIs, targets, and initiatives in each of the four perspectives. Download Different Examples of Balanced Scorecards - PowerPoint. All companies begin with a vision. There is also space for your company logo and space to indicate how important the KPI is as well as how your company is doing regarding that KPI. The scorecard contains all four perspectives, including objectives, KPIs, targets, and initiatives. Download Restaurant Balanced Scorecard Example - Excel. Free your team from content sprawl with Brandfolder, an intuitive digital asset management platform. This balanced scorecard template offers a professional, easy-to-read layout in Microsoft Excel (you can hover over each cell for instructions). The scorecard is fillable, but you can easily turn it into a picture for your presentation needs. These four elements align with your private or public company’s mission, vision, and values, and you develop each of these four elements in four different perspectives: financial, customer, internal business processes, and learning and growth. A department like this would not be concerned with external income, but it would have to keep within its allotted company budget and serve the staff accordingly. In each field, there are standard KPIs that you can choose from to give you a sense of the health of your company. Developed uniquely for your company, this holistic system enables you to maintain focus and move in a cohesive, consistent direction. This balanced scorecard template offers a professional, easy-to-read layout in Microsoft Excel (you can hover over each cell for instructions). You must update them regularly. The strategy map is a location where you can lay out all of your objectives and organize them in a cause-and-effect relationship. You can modify fonts and colors and add a logo to create your custom look. Experts recommend that you start developing at the highest level of your company and then cascade down throughout the individual departments. Jump-start new projects and processes with our pre-built sets of templates, add-ons, and services. For more information on BSC software, see this BSC software guide. You and your team design and implement the BSC so that it meets your unique business needs. Balanced Scorecard Vs Tableaux de bord BALANCED SCORECARD VS TABLEAUX DE BORD UNE MISE AU POINT Balanced Scorecard et Tableaux de bord de pilotage, une mise au point s’impose Alain Fernandez Nodesway Ce document est gratuit et disponible en téléchargement libre sur le … In this case, the customer perspective is the hospital’s stakeholders. This is mainly due to the fact that most of the information that appears on the BSC is proprietary, detailing strategies of competitive organizations. Essentially, you are flushing out your business goals to determine the best and most realistic course to achieve them. This is an example of what a restaurant’s balanced scorecard might look like. For more information on the balanced scorecard concept, see this BSC 101 guide. Although the KPIs for your company should be based on how your specific business operates, there are some that are more prevalent in certain industries.
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